DOW-UAP-D151, AAWSAP DIRD, Cognitive Limits on Simultaneous Control of Multiple Unmanned Spacecraft, December 2010
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This document is a Defense Intelligence Reference Document (DIRD), a technical reference format used by the Defense Intelligence Agency (DIA) to capture baseline knowledge on a specific topic for later analytic use. DIRDs are best understood as reference and synthesis products rather than as original research. It is one of 38 DIRDs produced under the Advanced Aerospace Weapon System Applications Program (AAWSAP) between 2009 and 2011. Because AAWSAP’s scope permitted a broad range of supporting topics, not every DIRD in the series directly concerns aerospace systems or future threat assessment. The following summary reflects the DIRD’s scope and framing at the time of writing and should not be read as implying current validation of the concepts discussed. This DIRD examines how many unmanned spacecraft a single human operator could realistically supervise or control at once, using research from air traffic control and multi-vehicle remote piloting as rough analogs. The report argues that the practical limit depends heavily on task complexity: about 16 craft for simple monitoring or destination assignment, about 7 for moderately complex piloting or mission tasks, and about 4 for complex heterogeneous operations. It places particular emphasis on the operator’s ability to maintain a coherent mental “big picture” of multiple vehicles at once, and it suggests that automation and external displays can help by offloading working-memory demands, though not eliminating them. The document also highlights physiological workload measures as a possible way to detect or predict operator overload in real time. Overall, it presents multi-spacecraft control as a human-factors and systems-integration problem in which progress depends on managing cognitive limits through interface design, automation, and workload monitoring.
[번역 실패: TooManyRequests] UNCLASSIFIED/,<FOR QFFI&il.t.k WSli 8,.kY Defense Intelligence Reference Document Defense Futures 15 December 2010 ICOD: 8 September 2010 DIA-08-1101-001 Cognitive Limits on Simultaneous Control of Multiple Unmanned Spacecraft UNCLASSIFIED/ /FOA OFFl&IAL 148! 9HtY UNCLASSIFIED//F&R &FFIOIAl l118E 8Hl¥ Cognitive Limits on Simultaneous Control of Multiple Unmanned Spacecraft The Defense Intelligence Reference Document provides non-substantive but authoritative reference information related to intelli ence to ics or methodolo ies. Prepared by: Technology Warning Division (DW0-4) Defense Warning Office Directorate for Analysis Defense Intelligence Agency Author: AAP Person 73 COPYRIGHT WARNING: Further dissemination of the photographs in this publication is not authorized. This product is one of a series of advanced technology reports produced in FY 2010 under the Defense Intelligence Agency, Defense Warning Office's Advanced Aerospace ~m= Weapons System Applications (AAWSA) P~ra!i o:auestions pertaining to this document should be addressed to jAAP Person 1 ~ AAWSA Program Manager, Defense Intelligence Agency, Al : J A - u 0- , Bldg 6000, Washington D.C. 20340-5100 ii UNCLASSIFIED//liQlil OliliiliCiliil,l Wili Qtlb¥ UNCLASSIFIED//FOR OFFl@IAL Y!H! 8HL'I Contents Summary................................................................................................................iv Chapter 1: Introduction......................................................................................... 1 Chapter 2: Measurement of Mental Workload ........................................................ 3 Subjective Measurements .................................................................................. 3 Performance Measures....................................................................................... 4 Physiological Measures ...................................................................................... 4 Cardiac Function ............................................................................................ 5 CNS Measurements ........................................................................................ 6 Ocular Measurements..................................................................................... 6 Skin Measurements ........................................................................................ 7 Serum Levels of Hormones............................................................................. 7 Chapter 3: Studies in Cognitive Workload for Air Traffic Controllers ..................... 8 Modeling the Air Traffic Control Task ............................................................... 15 Chapter 4: Studies in Command of Multiple Semi-Automated Vehicles ................ 18 Chapter 5: Discussion.......................................................................................... 22 Chapter 6: Conclusions........................................................................................ 23 References ........................................................................................................... 24 Figures Figure 1. One-dimensional Representation of Changes in Performance as Workload Varies ..................................................................................................................... 2 Figure 2. Typical EKG Signal for a Normal Heartbeat.............................................. 5 Figure 3. Air Traffic Control .................................................................................. 10 Figure 4. Representation of Performance Results from Brookings Study.............. 13 Figure 5. Information Processing Model for a Human Operator............................ 16 Figure 6. Examples of Unmanned Military Vehicles .............................................. 19 Tables Table 1. Variables used in Determining Complexity of the Traffic.................. 11 Table 2. Correlations among Physiological Variables ..................................... 14 iii UNCLASSIFIED/ j FOR OPPICI.AL YSlii &PU,¥ UNCLASSIFIED//FOR OFFl@IAL Y!H! 8HL'I Cognitive Limits on Simultaneous Control of Multiple Unmanned Spacecraft Summary Space exploration 40 years into the future may include manned missions to parts of the outer solar system. A possible scenario may include sending a small fleet of craft with different primary missions. For example, a trailing spacecraft of nuclear powered [번역 실패: TooManyRequests] electromagnets designed to shield the manned part of the fleet from solar radiation; halo spacecraft with powerful radars to scout for incoming objects; exploration and mining craft, etc. The fleet could regularly travel out of unaided visual range of each other, joining up when necessary for maintenance, exchange of materials such as fuel, or other necessities. Piloting these multiple craft could be economically accomplished if only one remote pilot on station at a time was necessary. The cognitive limitation of a human astronaut and his ability to perform the multiple vehicle piloting task is the focus of this paper as little work has been done in this specific area. However, a large body of cognitive research on the limitations of object supervision and tracking for the task of air traffic control (ATC) exists. Additionally, there is an emerging body of research concerned with multiple unmanned vehicle piloting for heterogeneous missions. These are the two areas reviewed in detail as they relate to possible spacecraft missions. Pilots develop an internal mental representation of the identity, position, mission, and current direction of relevant objects. This is referred to colloquially as "the big picture." The primary research question we seek to answer is whether there is a cognitive limit to the number of objects that can be monitored and tracked within the big picture. Secondarily, we seek to find whether this maximum number is limited by the complexity of interaction; how those limiting factors are described, whether there is a real-time objective measure that indicates when a pilot is approaching his maximum capacity, and whether that capacity has been exceeded. The maximum number of tracked objects is highly dependent on the complexity of the piloting and mission tasks at hand. Research is lacking in the area of cognitive limits on the number of spacecraft one pilot could control given any mission scenario. Currently, two models are being used to examine similar activities in air traffic control and remote piloting of multiple unmanned vehicles. In both areas it has been shown the cognitive limits on the number of craft capable of simultaneous control is 16 for simple destination selection, 7 for moderately complex piloting and/or mission task completion, and 4 for complex heterogeneous craft. While additional future research may help to increase the automation component of aircraft and mission control, no current evidence exists to show that a complete mental picture can be maintained for more than about 16 objects at one time, even with external working memory augmentation. However, it has also been demonstrated that physiological variables can be objectively employed to indicate overload. Nominal success has been achieved in classifying physiological states near high workload thus enabling both prediction and possibly prevention of overload. iv UNCLASSIFIED/;<FOA: OFFICiI.\k W&li 8Ptl¥ UNCLASSIFIED//FOR QFFI&iIAk WS& 8,.klf Chapter 1: Introduction Due to the complexity, duration and numerous support requirements of future manned deep-space missions involving exploration, mineral exploitation, and possible colonization, a likely scenario will be the inclusion of unmanned fleets of support craft. Coupled with other requirements, an intensive research program is needed to investigate the cognitive limits on pilots and other operators responsible for the simultaneous control of multiple unmanned spacecraft making up the support fleet; a "fleet' approach is proposed in an effort to optimize safety and exploratory reach. This research effort would also aim at maximizing the functional efficiency of the mission and reducing the operation costs of unmanned vehicle fleets. In this scenario there is much about the ancillary craft that are automated in both navigation and mission. Many of them will not require full-time piloting but given that they could be hundreds of miles from each other at any instant of time, they need monitoring to prevent unseen system failure or collision from letting them just disappear one day during the mission like a Martian probe. Accomplishing this monitoring task and the occasional piloting task for multiple craft in the fleet could be economically accomplished if only one remote pilot on station at a time was necessary. We will focus here on the cognitive limitation of a human astronaut to perform the [번역 실패: TooManyRequests] multiple-vehicle piloting task. It is not a surprise that there is little work in this specific area - in fact there were zero peer-reviewed articles in the major journals concerning remote piloting of multiple spacecraft (published in the last 30 years). There is however, a large body of cognitive research on the limitations of object supervision and tracking for the task of air traffic control (ATC). There is additionally an emerging body of research concerned with multiple unmanned vehicle piloting for heterogeneous missions. These are the two areas reviewed in detail as they relate to possible spacecraft missions. When a pilot or ATC operator is in control of several craft they have developed an internal mental representation of the identity, position, mission, and current direction of each object tracked. This is referred to colloquially as "the big picture." This mental representation is also called situational awareness. Keeping all of the information about all of the objects straight as long as they are in scope is the goal. The primary research question we seek to answer is whether there is a cognitive limit to the number of moving objects that can be maintained in the big picture. Secondary questions are whether this maximum number is limited by complexity, how those limitations might be described, whether there is a real-time objective measure that will indicate when a pilot is approaching their maximum capacity, and whether that capacity has been overloaded. For the current treatise we will consider only traditional humans as pilots. Cyborg enhanced astrobots are a topic for another tome. In discussing cognitive limitations, it is useful to introduce the concepts of task demand, mental workload, and a simplistic model of multiple resource theory. For a given task, the gross level of neural activity required is a representation of the mental demands of the task. Of course, a complex task can demand varied resources such as visual and 1 UNCLASSIFIED// FOR OFFICIJl!tt tl!H!! 8,.klf UNCLASSIFIED/ /FOR OSSICIAl WSE 8HLY audio processing, and this is where multiple resource theory enters: different resources can be considered independent if demands on one resource do not tax the availability of capacity of the other. Performance of a task can be high or low: in general if spare capacity is available, performance is high, and if capacity is limited or exceeded, performance is low. Moreover, task demand enforces a fixed theoretical relationship between mental workload and task performance: this is shown in Figure l. Relationship between Workload and Task Performance High Performance Workload Low D Al A2 A3 B C Task Demand Figure 1. One-dimensional Representation of Changes in Performance as Workload Varies. Task demand increases to the right. In the three A regions, performance remains unchanged : A2 is optimal, where a trained operator exerts minimal effort to maintain a set level of performance. At times of low demand the operator exerts effort to maintain vigilance (Al) until demand is so low, the subject disengages from the task (D). The workload curve is not well defined at very low levels of demand (dotted lines). At the other end, as demand increases, the subject can exert effort to keep up with demand (A3). Additional effort maintains performance until degradation begins (B), and in the overload condition, region C, performance is degraded beyond acceptable levels. While effort is maintained in overload, some low level of performance exists. 2 UNCLASSIFIED/ /FOR OFFI@IAI: WSE OHl:l/ UNCLASSIFIED/ j POI\ OFFICIAL ttSl!! 8HLY Chapter 2: Measurement of Mental Workload There are three approaches to measuring mental workload in a subject performing a primary task. The first is subjective evaluation, either post-hoc self-report questionnaires concentrating on how "busy" one may have felt, or an experimental observation of activity. The second is performance measures, an objective evaluation of how well the subject completes the primary task, a secondary task, or an experimentally inserted reference task. The final approach is to record real-time physiological measures, with the assumption that increased workload increases anxiety and this will be exhibited by changes in the autonomic nervous system (ANS). SUBJECTIVE MEASUREMENTS Self-report measures are appealing because they get inside the mind that was performing the task. There is no absolute objective scale to measure one person's "fully [번역 실패: TooManyRequests] occupied" from another person's view of the same state; however, through rating scales and self-drawn graphs, one can obtain an accurate picture of how perceived workload evolved during the experiment. Perceived workload is important because it is what needs to be maintained between a subjective minimum, where attention may wander, and a subjective maximum, where increased emotion may decrease performance capacity. The most frequently used standardized self-report tools are the NASA Task Load Index (NASA-TLX or just TLX) and the Subjective Workload Assessment Technique (SWAT) .1,2,3.4 The TLX is a subjective workload assessment based on a multi dimensional rating questionnaire. An overall workload score is derived based on a weighted average of ratings on six subscales: mental demands, physical demands, temporal demands, own performance, effort, and frustration. SWAT is a two-step assessment of three workload factors: time load, mental effort load, and psychological stress load. In the first step, hypothetical activities are ranked according to perceived workload. In the second step, the experimental task is evaluated post-hoc, using a 1-3 rating scale for each of the three dimensions. An interval scale of workload is derived, from 0-100, based on the reference data collected for each subject in the first step, and the evaluation of the experimental task. A custom self-report can also be designed by the experimenter to specifically focus on the research questions in a given experiment. The second type of subjective measure is evaluation by an expert observer. In this type of measurement, assumptions are made on the mental act
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UNCLASSIFIED/,<FOR QFFI&il.t.k WSli 8,.kY Defense Intelligence Reference Document Defense Futures 15 December 2010 ICOD: 8 September 2010 DIA-08-1101-001 Cognitive Limits on Simultaneous Control of Multiple Unmanned Spacecraft UNCLASSIFIED/ /FOA OFFl&IAL 148! 9HtY UNCLASSIFIED//F&R &FFIOIAl l118E 8Hl¥ Cognitive Limits on Simultaneous Control of Multiple Unmanned Spacecraft The Defense Intelligence Reference Document provides non-substantive but authoritative reference information related to intelli ence to ics or methodolo ies. Prepared by: Technology Warning Division (DW0-4) Defense Warning Office Directorate for Analysis Defense Intelligence Agency Author: AAP Person 73 COPYRIGHT WARNING: Further dissemination of the photographs in this publication is not authorized. This product is one of a series of advanced technology reports produced in FY 2010 under the Defense Intelligence Agency, Defense Warning Office's Advanced Aerospace ~m= Weapons System Applications (AAWSA) P~ra!i o:auestions pertaining to this document should be addressed to jAAP Person 1 ~ AAWSA Program Manager, Defense Intelligence Agency, Al : J A - u 0- , Bldg 6000, Washington D.C. 20340-5100 ii UNCLASSIFIED//liQlil OliliiliCiliil,l Wili Qtlb¥ UNCLASSIFIED//FOR OFFl@IAL Y!H! 8HL'I Contents Summary................................................................................................................iv Chapter 1: Introduction......................................................................................... 1 Chapter 2: Measurement of Mental Workload ........................................................ 3 Subjective Measurements .................................................................................. 3 Performance Measures....................................................................................... 4 Physiological Measures ...................................................................................... 4 Cardiac Function ............................................................................................ 5 CNS Measurements ........................................................................................ 6 Ocular Measurements..................................................................................... 6 Skin Measurements ........................................................................................ 7 Serum Levels of Hormones............................................................................. 7 Chapter 3: Studies in Cognitive Workload for Air Traffic Controllers ..................... 8 Modeling the Air Traffic Control Task ............................................................... 15 Chapter 4: Studies in Command of Multiple Semi-Automated Vehicles ................ 18 Chapter 5: Discussion.......................................................................................... 22 Chapter 6: Conclusions........................................................................................ 23 References ........................................................................................................... 24 Figures Figure 1. One-dimensional Representation of Changes in Performance as Workload Varies ..................................................................................................................... 2 Figure 2. Typical EKG Signal for a Normal Heartbeat.............................................. 5 Figure 3. Air Traffic Control .................................................................................. 10 Figure 4. Representation of Performance Results from Brookings Study.............. 13 Figure 5. Information Processing Model for a Human Operator............................ 16 Figure 6. Examples of Unmanned Military Vehicles .............................................. 19 Tables Table 1. Variables used in Determining Complexity of the Traffic.................. 11 Table 2. Correlations among Physiological Variables ..................................... 14 iii UNCLASSIFIED/ j FOR OPPICI.AL YSlii &PU,¥ UNCLASSIFIED//FOR OFFl@IAL Y!H! 8HL'I Cognitive Limits on Simultaneous Control of Multiple Unmanned Spacecraft Summary Space exploration 40 years into the future may include manned missions to parts of the outer solar system. A possible scenario may include sending a small fleet of craft with different primary missions. For example, a trailing spacecraft of nuclear powered electromagnets designed to shield the manned part of the fleet from solar radiation; halo spacecraft with powerful radars to scout for incoming objects; exploration and mining craft, etc. The fleet could regularly travel out of unaided visual range of each other, joining up when necessary for maintenance, exchange of materials such as fuel, or other necessities. Piloting these multiple craft could be economically accomplished if only one remote pilot on station at a time was necessary. The cognitive limitation of a human astronaut and his ability to perform the multiple vehicle piloting task is the focus of this paper as little work has been done in this specific area. However, a large body of cognitive research on the limitations of object supervision and tracking for the task of air traffic control (ATC) exists. Additionally, there is an emerging body of research concerned with multiple unmanned vehicle piloting for heterogeneous missions. These are the two areas reviewed in detail as they relate to possible spacecraft missions. Pilots develop an internal mental representation of the identity, position, mission, and current direction of relevant objects. This is referred to colloquially as "the big picture." The primary research question we seek to answer is whether there is a cognitive limit to the number of objects that can be monitored and tracked within the big picture. Secondarily, we seek to find whether this maximum number is limited by the complexity of interaction; how those limiting factors are described, whether there is a real-time objective measure that indicates when a pilot is approaching his maximum capacity, and whether that capacity has been exceeded. The maximum number of tracked objects is highly dependent on the complexity of the piloting and mission tasks at hand. Research is lacking in the area of cognitive limits on the number of spacecraft one pilot could control given any mission scenario. Currently, two models are being used to examine similar activities in air traffic control and remote piloting of multiple unmanned vehicles. In both areas it has been shown the cognitive limits on the number of craft capable of simultaneous control is 16 for simple destination selection, 7 for moderately complex piloting and/or mission task completion, and 4 for complex heterogeneous craft. While additional future research may help to increase the automation component of aircraft and mission control, no current evidence exists to show that a complete mental picture can be maintained for more than about 16 objects at one time, even with external working memory augmentation. However, it has also been demonstrated that physiological variables can be objectively employed to indicate overload. Nominal success has been achieved in classifying physiological states near high workload thus enabling both prediction and possibly prevention of overload. iv UNCLASSIFIED/;<FOA: OFFICiI.\k W&li 8Ptl¥ UNCLASSIFIED//FOR QFFI&iIAk WS& 8,.klf Chapter 1: Introduction Due to the complexity, duration and numerous support requirements of future manned deep-space missions involving exploration, mineral exploitation, and possible colonization, a likely scenario will be the inclusion of unmanned fleets of support craft. Coupled with other requirements, an intensive research program is needed to investigate the cognitive limits on pilots and other operators responsible for the simultaneous control of multiple unmanned spacecraft making up the support fleet; a "fleet' approach is proposed in an effort to optimize safety and exploratory reach. This research effort would also aim at maximizing the functional efficiency of the mission and reducing the operation costs of unmanned vehicle fleets. In this scenario there is much about the ancillary craft that are automated in both navigation and mission. Many of them will not require full-time piloting but given that they could be hundreds of miles from each other at any instant of time, they need monitoring to prevent unseen system failure or collision from letting them just disappear one day during the mission like a Martian probe. Accomplishing this monitoring task and the occasional piloting task for multiple craft in the fleet could be economically accomplished if only one remote pilot on station at a time was necessary. We will focus here on the cognitive limitation of a human astronaut to perform the multiple-vehicle piloting task. It is not a surprise that there is little work in this specific area - in fact there were zero peer-reviewed articles in the major journals concerning remote piloting of multiple spacecraft (published in the last 30 years). There is however, a large body of cognitive research on the limitations of object supervision and tracking for the task of air traffic control (ATC). There is additionally an emerging body of research concerned with multiple unmanned vehicle piloting for heterogeneous missions. These are the two areas reviewed in detail as they relate to possible spacecraft missions. When a pilot or ATC operator is in control of several craft they have developed an internal mental representation of the identity, position, mission, and current direction of each object tracked. This is referred to colloquially as "the big picture." This mental representation is also called situational awareness. Keeping all of the information about all of the objects straight as long as they are in scope is the goal. The primary research question we seek to answer is whether there is a cognitive limit to the number of moving objects that can be maintained in the big picture. Secondary questions are whether this maximum number is limited by complexity, how those limitations might be described, whether there is a real-time objective measure that will indicate when a pilot is approaching their maximum capacity, and whether that capacity has been overloaded. For the current treatise we will consider only traditional humans as pilots. Cyborg enhanced astrobots are a topic for another tome. In discussing cognitive limitations, it is useful to introduce the concepts of task demand, mental workload, and a simplistic model of multiple resource theory. For a given task, the gross level of neural activity required is a representation of the mental demands of the task. Of course, a complex task can demand varied resources such as visual and 1 UNCLASSIFIED// FOR OFFICIJl!tt tl!H!! 8,.klf UNCLASSIFIED/ /FOR OSSICIAl WSE 8HLY audio processing, and this is where multiple resource theory enters: different resources can be considered independent if demands on one resource do not tax the availability of capacity of the other. Performance of a task can be high or low: in general if spare capacity is available, performance is high, and if capacity is limited or exceeded, performance is low. Moreover, task demand enforces a fixed theoretical relationship between mental workload and task performance: this is shown in Figure l. Relationship between Workload and Task Performance High Performance Workload Low D Al A2 A3 B C Task Demand Figure 1. One-dimensional Representation of Changes in Performance as Workload Varies. Task demand increases to the right. In the three A regions, performance remains unchanged : A2 is optimal, where a trained operator exerts minimal effort to maintain a set level of performance. At times of low demand the operator exerts effort to maintain vigilance (Al) until demand is so low, the subject disengages from the task (D). The workload curve is not well defined at very low levels of demand (dotted lines). At the other end, as demand increases, the subject can exert effort to keep up with demand (A3). Additional effort maintains performance until degradation begins (B), and in the overload condition, region C, performance is degraded beyond acceptable levels. While effort is maintained in overload, some low level of performance exists. 2 UNCLASSIFIED/ /FOR OFFI@IAI: WSE OHl:l/ UNCLASSIFIED/ j POI\ OFFICIAL ttSl!! 8HLY Chapter 2: Measurement of Mental Workload There are three approaches to measuring mental workload in a subject performing a primary task. The first is subjective evaluation, either post-hoc self-report questionnaires concentrating on how "busy" one may have felt, or an experimental observation of activity. The second is performance measures, an objective evaluation of how well the subject completes the primary task, a secondary task, or an experimentally inserted reference task. The final approach is to record real-time physiological measures, with the assumption that increased workload increases anxiety and this will be exhibited by changes in the autonomic nervous system (ANS). SUBJECTIVE MEASUREMENTS Self-report measures are appealing because they get inside the mind that was performing the task. There is no absolute objective scale to measure one person's "fully occupied" from another person's view of the same state; however, through rating scales and self-drawn graphs, one can obtain an accurate picture of how perceived workload evolved during the experiment. Perceived workload is important because it is what needs to be maintained between a subjective minimum, where attention may wander, and a subjective maximum, where increased emotion may decrease performance capacity. The most frequently used standardized self-report tools are the NASA Task Load Index (NASA-TLX or just TLX) and the Subjective Workload Assessment Technique (SWAT) .1,2,3.4 The TLX is a subjective workload assessment based on a multi dimensional rating questionnaire. An overall workload score is derived based on a weighted average of ratings on six subscales: mental demands, physical demands, temporal demands, own performance, effort, and frustration. SWAT is a two-step assessment of three workload factors: time load, mental effort load, and psychological stress load. In the first step, hypothetical activities are ranked according to perceived workload. In the second step, the experimental task is evaluated post-hoc, using a 1-3 rating scale for each of the three dimensions. An interval scale of workload is derived, from 0-100, based on the reference data collected for each subject in the first step, and the evaluation of the experimental task. A custom self-report can also be designed by the experimenter to specifically focus on the research questions in a given experiment. The second type of subjective measure is evaluation by an expert observer. In this type of measurement, assumptions are made on the mental act